FAQ

The page is available 24 hours a day 7 days a week.

Below the login boxes there is “Forgot password” button, which can be used to reset the password. Enter your email address and if your email is known, you will be prompted to renew your password.

Keep in mind that you need to distinguish between uppercase and lowercase letters when signing in. Below the login boxes there is “Forgot password” button, which can be used to reset the password. Enter your email address and if your email is known, you will be prompted to renew your password. If password recovery does not help, you can contact the eCommerce admin via email address vlach@imet-cz.cz

No. For security reasons, it is important for employees to have their own username and password. If you share your username and password, you are responsible for any changes or orders created under this username.

The catalogue can be searched by product name, by its size, or by the category to which the product is assigned.

Contact your sales representative at IMET-CZ, spol. s r.o. You can contact us by phone or by email.

The availability of products can be found directly in the catalogue in the “Availability” column. The stock inventory is available within 7 business days. If you do not see inventory availability, contact your sales representative at IMET-CZ, spol. s.r.o. at the email address vlach@imet-cz.cz.

Yes, it is possible. Just enter a quantity and use the ENTER key or the “+” button to add an item to the cart.

Yes, after logging out of the store, the cart content is saved and is available again when you log in again.

If one order item has different delivery dates, each date appears on a separate line.

Microsoft Internet Explorer Version 8.0 (or higher), MS Edge, Mozilla Firefox Version 21 (or higher), Apple Safari, Google Chrome.

No problem, we will be happy to answer your further questions. You can contact us by phone or by email.

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